I didn’t receive a login or reset email

Didn’t get your password reset or confirmation email? No worries — this is often caused by filters or delays.

Try these steps:

1. Check your Spam, Junk, or Promotions folders.
   
   

2. Search for messages from support@tixu.ai.
   
   

3. Add our email to your contacts or safe senders list.
   
   

4. Make sure you entered the correct email address linked to your Tixu account.
   
   

5. Request a new email from this page.
   

If you still don’t receive the email, we can verify your account and assist manually.

To contact Tixu Support, please Submit a ticket or email us at support@tixu.ai