Hi, how can we help you?
Frequently Asked Questions
To cancel your subscription, log in to your account and go to
Settings → Subscription.
Follow the on-screen instructions.
We've made the process simple and straightforward with just a few clicks. Your access will continue until the end of your current paid period.
We've made the process simple and straightforward with just a few clicks. Your access will continue until the end of your current paid period.
Refunds are subject to our Subscription Terms, Section 7.3.
They may be issued only for first-time purchases under specific eligibility criteria.
To request a refund, submit a ticket or email us at support@tixu.ai.
To request a refund, submit a ticket or email us at support@tixu.ai.
First, please use the "Forgot Password?" button on the login page to reset your password. If you're still having trouble, it might be a browser cache issue. Try clearing your browser's cache and cookies or using a private/incognito window to log in.
Currently, you cannot upgrade your plan. For further information,
submit a ticket or email us at support@tixu.ai.
