Hi, how can we help you?
Frequently Asked Questions
To cancel your subscription, log in to your account and go to
Settings → Subscription.
Follow the on-screen instructions.
We've made the process simple and straightforward with just a few clicks. Your access will continue until the end of your current paid period.
We've made the process simple and straightforward with just a few clicks. Your access will continue until the end of your current paid period.
Refunds are subject to our Subscription Terms, Section 6.3.
They may be issued only for first-time purchases under specific eligibility criteria.
To request a refund, submit a ticket or email us at support@tixu.ai.
To request a refund, submit a ticket or email us at support@tixu.ai.
First, please use the "Forgot Password?" button on the login page to reset your password. If you're still having trouble, it might be a browser cache issue. Try clearing your browser's cache and cookies or using a private/incognito window to log in.
Currently, Tixu.ai is fully optimized for all mobile web browsers, so you can learn on the go from any device without needing to download an app.
A dedicated mobile app is on our roadmap!
A dedicated mobile app is on our roadmap!
Currently, you cannot upgrade your plan. For further information,
submit a ticket or email us at support@tixu.ai.
