How do I contact support?

Our Support Team is here to help with billing questions, technical issues, or general inquiries.

You can reach us in two ways:

• Submit a ticket: https://support.tixu.ai/support/tickets/new
  
  

• Email: support@tixu.ai
  

Please include the following (if applicable):

• The email address used for your account.
  
  

• A short description of the issue.
  
  

• Screenshots or error messages (if available).
  
  

We aim to respond within 24–48 hours on business days.