My payment failed — what can I do?

If your first payment didn’t go through, it’s usually caused by an issue with your card or payment provider.

Common reasons:

• Insufficient funds or daily limit reached
  
  

• Expired or invalid card
  
  

• Bank restrictions on international or online transactions
  
  

• Temporary issue with the payment processor
  

How to fix it:

1. Wait a few minutes and try again — sometimes it’s a temporary connection issue.
   
   

2. Double-check that your card details are correct and your card is active for online payments.
   
   

3. Try a different payment method (e.g., another card or PayPal).
   
   

4. Contact your bank to confirm the transaction was not blocked.
   

If your payment continues to fail, Submit a ticket or email us at support@tixu.ai.