How do I change my password?

If you can’t access your account or want to update your password, you can easily reset it from the login page.

To reset your password:

1. Go to the password reset page: https://tixu.ai/onboarding/forgot-pass
   
   

2. Enter the email address linked to your Tixu account.
   
   

3. Click “Send reset code.”
   
   

4. Check your inbox — you’ll receive an email from us with a 6-digit verification code (don’t forget to check your Spam or Junk folders).
   
   

5. Return to the password reset page and enter the code you received.
   
   

6. Create a new password and confirm it.
   

Once your password is updated, you’ll be able to log in using your new credentials.

Having trouble?

If you don’t receive the reset email within a few minutes, double-check the email you entered or try again.

If the issue persists, Submit a ticket or email us at support@tixu.ai.

Our team can also manually generate a temporary password for you to restore access to your account.