Why can’t I log in while using a VPN?

Using a VPN or proxy service may sometimes prevent you from signing in to Tixu.
This can happen because certain VPN IP addresses are blocked for security reasons or may cause authentication conflicts.

To fix this issue:

1. Turn off your VPN or proxy and try signing in again.
   
   

2. If needed, select a location closer to your actual country.
   
   

3. Make sure your browser allows cookies and JavaScript.
   
   

4. If you’re using an ad blocker or security extension, try disabling it temporarily.
   

If you still can’t access your account after turning off VPN, please reach out to us for help.

To contact Tixu Support, please Submit a ticket or email us at support@tixu.ai