Tixu operates on a subscription basis. Before any payment is processed, you select a plan and agree to our Subscription Terms.
Your charge could be for one of the following reasons:
Automatic renewal: Your plan renews unless canceled at least 24 hours before the billing cycle ends.
Add-on purchase: You may have chosen an optional one-time product (e.g., AI Prompt Pack or Personal Boost Pack) during onboarding.
Currency conversion: If you paid in a different currency, the amount may vary slightly due to exchange rates.
You can always check and manage your subscription via Settings → Subscription.
If you believe a charge was incorrect, please Submit a ticket or email us at support@tixu.ai and we’ll gladly review it.
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