Switching between plans — for example from monthly to annual — is not available at the moment. Plans cannot be upgraded or changed from inside your account.
What you can do:
Keep your current plan running as it is — it is not affected.
Submit a ticket or email us at support@tixu.ai, and we will tell you what options exist for your specific subscription.
When you write to us, please include the email used for the purchase. It helps us find your subscription right away.
Please note: starting a second subscription while the first one is still active will result in two separate charges. Contact Support first instead.
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